Privacy Policy
Last Updated: January 24, 2026
Status: Internal Draft / Pending Legal Review
1. Introduction
HTHR (“we,” “us,” or “our”) is committed to protecting the privacy of our users and their customers. This Privacy Policy describes how we collect, use, and share information in connection with your use of the HTHR SaaS platform.
2. Information We Collect
To provide our AI Receptionist and Sales SDR services, we collect:
- Account Information: Name, email, and billing details.
- Connected Service Data: Data from integrated platforms including Google Calendar, Microsoft Outlook, HubSpot, and Salesforce. This includes contact lists, calendar availability, and lead history.
- Communication Content: Audio recordings of phone calls and text from emails processed by the AI for the purpose of generating summaries, diagnostics, and sentiment analysis.
- Training Data: Documents, PDFs, and handbooks uploaded by the user to train their specific AI agent.
3. How We Use Information
We use the collected data strictly to:
Operate and maintain the AI agent's communication capabilities.
Provide real-time “Activity Logs” and “Call Diagnostics”.
Improve the machine learning models specific to your account.
We do not sell your data or your leads' data to third parties.
4. Data Security & Integrations
We prioritize the security of your integrations:
- OAuth Encryption: Connections to HubSpot, Salesforce, Google, and Microsoft use secure OAuth tokens. HTHR does not store your third-party passwords.
- Data Isolation: Your training documents and call logs are isolated to your organization's instance.
- Storage: Data is stored using industry-standard encryption (AES-256) in SOC2-compliant data centers.
5. Compliance Note
HTHR is designed to help users remain compliant with:
- TCPA: Regarding outbound calling regulations.
- CAN-SPAM & GDPR: Regarding email outreach and data subject rights.
- Express Written Consent: By providing your phone number and explicitly opting in, you consent to receive AI-generated and automated marketing calls from Hthr LLC.
- Opt-Out: You may opt out at any time by replying "STOP" or emailing info@hthr.ai.
- Recordkeeping: We maintain proof of consent for a minimum of four years in compliance with TCPA requirements.
- Transparency: We comply with federal and international regulations requiring clear disclosure and user control over AI interactions.
Users are responsible for ensuring their specific use cases (e.g., medical or legal) comply with local regulations.
6. Contact Us
If you have questions about this draft policy, please contact us at legal@hthr.ai